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So here are some very simple thoughts. I observe many businesses in financial services and other sectors taking good actions to improve their culture. Would it add to those efforts to create a simple cultural progress scorecard that was discussed regularly at Board and management meetings? It could look something like this. Measure your progress… Continue Reading
I was thinking about the importance of conduct management or we can call it ‘conduct risk’ and how to mitigate such risks. The subject has become a major issue in Financial Services perhaps mostly due, arguably, to changing cultures in that industry. In any business you will always have a collection of rules that employees are… Continue Reading
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